Refund policy

Digital downloads

Because files are delivered instantly, we don't offer refunds for change of mind. If a file is faulty, won't open, or isn't what was described, email us at info@welcometomusic.net within 30 days and we'll fix it, replace it or refund you.

Membership

The 30-day money-back guarantee applies to your first payment on the annual or monthly plan. Monthly plans can be cancelled any time and stop at the end of the paid month.

Workshops and incursions

Full refund with 30 days' notice.

Nothing in this policy limits your rights under the Australian Consumer Law.